We wouldn’t dare to say some segment of a broker’s business is especially important because all of them create one perfect service but without decent accounts and trading conditions, we doubt anyone would register. So, let’s see if Iron-Bits understands that or not.
All we want to see are different account types that offer trading conditions suitable for both beginners and professional traders. Basically, that’s what we got with Iron-Bits and that’s the reason we liked this broker from the very beginning.
This Forex broker offers four different accounts. The minimum deposit requirement varies from 250 to 50,000 EUR and that’s how you will be able to decide which one is suitable for you. The most basic account is Silver, and you can deposit just 250 EUR if that’s what you want. Of course, it won’t allow you too many options, but basics are covered. Every tradable asset is available, you will receive market reviews and get leverage up to 1:100. If you are a beginner, this is more than enough.
If you have a certain experience and this doesn’t satisfy your trading needs, a Gold account offers more benefits, but you need to deposit at least 10,000 EUR. In return, you will get a dedicated senior account manager, bonus funds, lucrative spreads, leverage up to 200, financial planning, and many more things that are listed on the website. You can simply visit the Account Type page and see by yourself all those additional things that you can get.
The Platinum account is third on the list and it requires a minimum deposit of 50,000. Needless to say, it will provide you with impeccable conditions and you will be able to count on trading signals, weekly webinars, private analyst sessions, and level two of prioritized withdrawals. In other words, you will have a complete offer that will make your trading journey much more pleasant.
Lastly, we have a VIP account but this one is invitation-only. It means that you can upgrade your existing account anytime under certain conditions. If you do that, you will gain complete access to webinars, lucrative VIP events, special promotions, VIP spreads, excellent leverage, etc. This is created for people who want high-level experience and if you are one of them, we guarantee you will like everything you get within the VIP account.
As you can see, this broker offers great conditions for trading, so if some of these accounts caught your attention, keep on reading to find out if the other parts of the service are equally good.
After in-depth research, we saw that Iron-Bits offers different levels of education. This is an excellent thing to see because this broker covered both professional traders and beginners as well.
There is a page with free educational material and each website visitor can access it. So, if you are eager to learn new things simply go to the eBooks, Asset Index, FAQ or Glossary page and you will be able to read about many different topics. For example, Iron-Bits provided materials for Basic Technical Analysis, Beginners Strategies, CFDs, and Stocks, etc.
Of course, there is something that’s reserved for registered users only and the amount of education depends on the account you choose. If you go with the highest account, you will get personalised courses and complete access to every webinar. So, it all depends on your level of experience.
We have to be honest, this part surprised us a lot. We did expect to see some learning material, but we didn’t expect such diversity and free education. Overall, when it comes to education you will be able to improve your skills and get your trading knowledge to an impeccable level.
If you are looking for a web-based trading platform that has all the important trading tools, Iron-Bits has an excellent solution for you. We spent a lot of time on the platform and let us tell you something, user-experience is great. You can navigate through it easily, even if you don’t have a single day of the experience.
The design is also good, it’s minimal but you won’t miss a thing. Of course, the design itself is not the most important thing but it adds a nice touch to the whole story. So, if you like to trade on a flawless and good-looking platform, this is a place for you.
The most important thing about the platform is the possibility to customise everything. Every single thing you see there can be changed. You can set the interval from one minute to one month, choose a different chart type (line, scatter, candlestick, etc.), and change or add indicators. Before you start trading, adjust it according to your preferences, and that’s it. Basically, custom-tailored solutions are not that common and that’s why we liked Iron-Bits so much.
Organised customer support is something that we always double-check while writing a review. Things are simple, if a broker wants to provide good service quality, it has to form a team of professionals that will guide you through the trading process and help you with any issues that might appear. That’s the least you deserve after depositing money and now we will see if Iron-Bits understands how important customer support is.
If you want to contact support, there is a separate page in the main menu that shows you every option. Iron-Bits offered email, Live Chat, phone call option as well as an online form. You can choose the method that seems the most convenient to you and send a message. As usual, Live Chat ensures instant replies while the email option lasts for a while. So, if something urgent shows up, we advise you to use Live Chat.
Although we always prefer that option, today we decided to test the online form. There is one reason for that, we liked how you can choose the department you need, and the message will go directly to them. In theory, this will make the response much faster so let’s see if things are like that in reality. You can choose Customer Support Service, Trading Platform Assistance, General Feedback, and Complaint. Once you select the right department and fill in your personal data, simply type the question you have and send a message.
We sent a message to Customer Support Service because we had a question regarding account types. Since we did that during the working hours (Monday to Friday 04:00 – 13:00 GMT) an answer came the same day. It contained every detail and we didn’t have a need to ask anything else. They are quite effective and knowledgeable, which is great.
Our impressions are nothing but positive. Iron-Bits provided multiple methods, the response came quickly, it had every detail we needed and as an additional plus, customer support representatives that contacted us were nothing but pleasant which gives an additional plus to the whole service experience.
To deposit money on your account, you can use Credit Card, Bank Wire or Bitcoin Transfer. There is also a possibility to use multiple credit cards and if you choose to do that, you need to withdraw an equal amount of money on each card, while any additional profit has to be withdrawn with Bank Wire.
Processing time is quite fast although you have to go through the Identity Verification process. So, the first step is to send the required documents and once they check them all, the withdrawal process will begin. Depending on an account it can last up to ten business days, which is great.
As an addition, Iron-Bits doesn’t charge too much for commissions, so we have just the most basic ones. For example, the withdrawal fee is just one per cent (the minimum is 30 EUR/USD/GBP, while the maximum is 300 EUR/USD/GBP) and that’s not something we see every day.
We came to the end of this Iron-Bits review and there is only one thing we can say to conclude the whole story. This is a broker worth your trust. It earned our respect with an excellent offer and great customer support, so if you are looking for a new Forex broker that can guide you through the trading journey, Iron-Bits is a perfect choice.
You will be able to count on helpful representatives and most importantly, there is not a single hidden thing that can pop up while you are trading. No negative surprises with fees or withdrawals. Everything is transparent and legitimate.